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Privacy Policy of GB Food Academy

GB Foods Academy, the learning and development platform operated by GB Foods, is committed to safeguarding the privacy of all individuals who interact with our digital learning platform. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in accordance with the Nigeria Data Protection Act, 2023 and other applicable data protection laws.

1. Preamble

At GB Foods Academy, we recognise your fundamental right to privacy and data protection. This policy reflects our commitment to transparency, accountability, and the lawful processing of all personal data entrusted to us through your use of our learning platform and services — consistent with our values of Authenticity, Proximity, Ownership, and Joy.

2. Data Controller

  • Data Controller: GB Foods (GB Foods Academy)

3. Personal Data We Collect

Depending on how you use the platform, we may collect the following categories of data:

  • Identity and Contact Data: name, email address, phone number, staff or student number, job title, department, and organisation.
  • Account Data: username, password, and profile details.
  • Learning and Tutoring Data: courses enrolled, progress, assessment results, certificates, tutoring bookings, assignment submissions, and reward points earned.
  • Technical Data: IP address, device type, browser, and usage activity.
  • Payment Data: billing details, where a paid course, tutoring session, or store product is purchased.

4. How We Collect Your Data

We collect data directly when you register, enrol in a course, book a tutoring session, complete an assessment, contact support, or otherwise interact with the platform. We collect some data automatically through cookies and similar technologies.

5. Purpose and Lawful Basis for Processing

We process your personal data to create and manage your account, deliver courses, tutoring, and certificates, track learning progress and reward points, provide support, improve our services, and comply with legal obligations.

Our principal lawful bases under the Nigeria Data Protection Act, 2023 are the performance of a contract with you, our legitimate interests in developing our workforce and learning community, and compliance with legal obligations. We also rely on your consent for optional processing such as marketing communications, which you may withdraw at any time without affecting processing carried out before withdrawal.

6. Cookies

Our platform uses cookies to keep you signed in, remember preferences, and analyse usage so we can improve the learning experience. You can control or disable cookies through your browser settings, though some features may not function correctly as a result.

7. Data Sharing and Disclosure

We do not sell your personal data. Your learning records may be shared with your employer, department, or organisation for legitimate administrative and training purposes, and with tutors for the purpose of delivering booked sessions. We may also share data with trusted service providers who support the platform, such as hosting, payment, and analytics partners, or where required by law. All third parties are bound by confidentiality and data protection obligations.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, and audit requirements. When data is no longer required, it is securely deleted or anonymised.

9. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. While we strive to safeguard your information, no method of transmission over the internet is completely secure.

10. Your Rights as a Data Subject

Under the Nigeria Data Protection Act, 2023, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your data, subject to legal limits.
  • Object to or restrict certain processing.
  • Withdraw consent, where processing is based on consent.
  • Lodge a complaint with the Nigeria Data Protection Commission.

11. International Data Transfers

As part of a European and African group, your data may be transferred outside Nigeria. Where this occurs, we ensure adequate safeguards are in place in line with the Nigeria Data Protection Act, 2023 and applicable regulations.

12. Third-Party Links

Our platform may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their respective privacy policies.

13. Policy Updates

This policy may be updated periodically to reflect changes in technology, regulation, or operations. The updated version will be posted on our platform with a revised effective date.

14. Contact Us

For any questions or requests related to this Privacy Policy or your personal data, please contact:

Data Protection Officer
GB Foods Academy — GB Foods

GDPR

When you visit any of our websites, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and manage your preferences. Please note, that blocking some types of cookies may impact your experience of the site and the services we are able to offer.

  • These cookies are necessary for our website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms, or where they’re essential to providing you with a service you have requested. You cannot opt out of these cookies. You can set your browser to block or alert you about these cookies, but if you do, some parts of the site will not then work. These cookies do not store any personally identifiable information.
  • These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site, which helps us optimize your experience. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not be able to use your data in this way.
  • These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
  • These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.